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The core purpose at the Veterinary Hospital Managers Association is to advance and support veterinary management professionals.

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This elite program supports rising stars in veterinary management who will influence the future of their practice and guide the future direction of the profession.

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VALUE-BASED Strategic Pricing Tools

Effective pricing decisions are crucial to the business success and long-term sustainability of a veterinary practice. To support data-driven decisions by veterinary practice owners and managers, the VHMA has developed a series of best practice tools supported by industry, as well as pet owner research. 

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Organizational Diagnosis and Design Toolkit & Resources

It’s time to think strategically about the challenges facing our veterinary practices. The Toolkit introduces a new way of examining existing problems in order to generate better solutions.

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A continuous commitment to professional development is vital to success and good management. See what learning opportunities VHMA offers here.

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Qualify the knowledge and experience necessary to successfully manage the ever-changing business management of today's veterinary practices through CVPM certification.

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Recent Discussions

  • Profile Picture

    RE: Cloud-based PMS

    Posted in: Open Forum

    Hello: Regardless of which product you select, verify with another clinic not the vendor on the data conversion results. If you follow the ezyVet Facebook group the most common complaints are inventory, no 2 way texting and complexity of set up. ...

  • Profile Picture

    RE: Exam Room Flow

    Posted in: Open Forum

    We are trying to get our assistants to get a signed estimate with every visit as well. We have many cost conscientious clients. Definitely helps cover us when I have to manage callbacks due to client thinking they were wrongly charged. ------------------------------ ...

  • Profile Picture

    RE: Exam Room Flow

    Posted in: Open Forum

    This is great! We do something similar. Are your appointments typically 30 minutes long? ------------------------------ Ahriel Kemp Animal Medical Center of Mid-America Saint Louis MO 314-951-1534 akemp@hsmo.org ------------------------------

  • Profile Picture

    RE: Exam Room Flow

    Posted in: Open Forum

    For us a signed treatment plan/estimate just covers our ass. We do ask even our tech appointments have a signed estimate. It leaves no room for confusion. Thank you. Jennifer Garcia, CVPM, LVT Practice Manager Duvall Veterinary ...

  • Posted in: Open Forum

    Some states like mine (Minnesota) will almost always side with employee (assumes that employee has every reason for gainful livelihood) regardless of noncompete or not. Also FCC ruling is for regular employee not Executive/Senior Executives--so time ...

  • Profile Picture

    RE: Immature Doctor

    Posted in: Open Forum

    Agree with previous commentary wisdom - I'd add that I'd talk with PO about severing the relationship with associate, explain to PO how it's done and the protocol you'll invoke (otherwise explain PO will have mutiny on hand and likelihood of future liability). ...

  • Posted in: Open Forum

    We currently use Whenwework at my current location but I did use Homebase at a previous location. I personally liked Homebase more as they had a free platform but I did not want to make too many changes at once when I joined this new team. Their paid ...

  • Posted in: Open Forum

    Hi Marie I have used New England Med Repair for few years now. They're great and fix all sort of equipment. They are out of Massachusetts. You can give them a call and I am sure they can help out or at least point you in a right direction. Hope this ...

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Monthly Trends Dashboard Report

VHMA Member KPIs - YOY Change
Revenue 9.6%
Revenue per Unique Patient 8.2%
Patient Visit 3.0%
New Clients -7.8%

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  • ALACHUA, FL – The Veterinary Hospital Managers Association (VHMA) announced that All Pet Card , a credit card company exclusive to the veterinary industry, has signed on as a Platinum Supporting ...

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